1. Ask permission and indicate the date or period for which it is needed.
2. It is your responsibility to return it quickly. Say when you will do so,
ask if that is acceptable and honour your pledge.
3. However well the owner looks after it, do so ten times as well.
Regardless of the item's material value, to the owner it may be beyond
price.
4. If it is washable, cleanable or serviceable, indicate your intention to
do so before returning it and ensure that that is acceptable.
Note that we are not looking for excuses to avoid having the item
washed, cleaned or serviced: we are ensuring that there are no special
requirements for doing this of which we are not aware. You don't want to be
responsible for shrinking a family heirloom, having the item irreversibly
change colour or grind to a halt because an oil has been changed for another
which is inappropriate.
5. Ensure it doesn't get damaged by yourself or anyone else while in your
care. Whatever happens, you are responsible.
6. If anything unexpected happens to it, confess!
7. If it does get damaged, have it repaired - immediately!
8. If it cannot be repaired, replace it with another of at least the same
value.
9. If it cannot be replaced make an incredible gesture of gratitude and
remorse.
Tailor this to the person from whom you have borrowed. It might not be
a personal gift, it may be a generous donation to their favourite charity.
And what is generous? Depends on your circumstances, the sum may be $5, $500
or $5000 but the key is that it is enough to hurt.
Copyright CoachVille ABOUT THE AUTHOR Martin Sawdon of Coaching-Works! has a passion for the creation of super-successful organizations - Sustainable Workplaces™. As a coach he has been described as a velvet-gloved bulldozer and as a speaker, powerful, engaging, outstanding. To learn more about Martin and Sustainable Workplaces™, Sustainable Relationships, and the Sustainable You, visit his website ==>http://www.coachingworks.ca |
No comments:
Post a Comment